IT05447: TPC DOES NOT PERSIST CORRECT THE TIERING DATA FOR SVC 7.3

Tivoli Storage Productivity Center Refresh Pack 5
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• TPC volume display showing SVC 7.3 Tier Capacity HDD = 0, but
  the capacity is not zero. However this works for SVC 6.3
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.2.x customers using SVC and Storwize with firmware 7.3 *
  * and above.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * TPC does not calculate correct the tiering information for   *
  * HDD for mdisks from a SVC or Storwize 7.3 or above. The data *
  * displayed by TPC is either the one from enterprise or        *
  * nearline.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The correct value is now persisted.  The fix for this APAR is
  targeted for the following maintenance package:
  
  | refresh pack | 5.2-TIV-TPC-RP0005 - target March 2015
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DISK
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels