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IT04812: CALL OF TOP OPERATION IN POP3 REDUCES PERFORMANCE WHEN DOWNLOADING A LARGE NUMBER OF EMAILS

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APAR status

  • Closed as program error.

Error description

  • Call of TOP operation in POP3 reduces performance when
    downloading a large number of emails.
    

Local fix

  • STRRTC - 431592
    CM/CM
    Circumvention: None
    

Problem summary

  • USERS AFFECTED:
    All
    
    PROBLEM DESCRIPTION:
    B2B Mail Client service -
    Call of TOP operation in POP3 reduces performance when
    downloading a large number of emails.
    
    PLATFORMS AFFECTED:
    All
    

Problem conclusion

  • RESOLUTION SUMMARY:
    Sterling B2B Integrator sends the POP3 protocol command "TOP"
    to the mail server for each email being retrieved, thereby
    degrading the performance of the adapter.
    In order to improve performance, this is now disabled.
    
    A new boolean property (disableTopCommandForPop3) has been
    added to the b2bMailsvs.properties file. Valid values: true,
    false. Default value = true.
    
    To enable sending of the 'TOP' command, Set this value to false
    in the customer_overrides.properties file.
    
    b2bMailsvs.disableTopCommandForPop3=false
    
    DELIVERED IN:
    5020500_8
    5020600
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04812

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-10-08

  • Closed date

    2015-08-18

  • Last modified date

    2015-10-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
24 August 2023