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IT04712: THE SYSTEM LOG COLLECTION FAILS WITH AN ERROR CWZIP3322W

A fix is available

IBM PureApplication System Version 1.1.0.5

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Collecting the System logs from the
System Console > Troubleshooting page

on PureApplication System fails to complete.

The error seen is:
CWZIP3322W Tivoli System Automation diagnostic data cannot be
collected

The PureSystems Managers command utility:
  psm collect

may also fail to execute due to the same error.

Local fix

  • 



Problem summary


    

  • Tivoli System Automation logs were not being gathered in the
system collection set because a script file to gather the logs
was timing out.

    



Problem conclusion


    

  • An updated collection script file is being provided to fix the
issue.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT04712
    • 

  • Reported component name
    PAPP SYS 8382 I
    • 

  • Reported component ID
    5725G3200
    • 

  • Reported release
    110
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-10-02
    • 

  • Closed date
    2014-11-12
    • 

  • Last modified date
    2014-11-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PAPP SYS 8382 I
    • 

  • Fixed component ID
    5725G3200
    • 



Applicable component levels


    

  • R110  PSY
       UP
    • 

  • R200  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1.0.0"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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