IT04325: MOUNT OPERATION OF A LINUX VM FOR FILE LEVEL RESTOR FAILS TO FIND NEWLY ATTACHED DEVICES ON SLOW LINUX MOUNT PROXY MACHINE.

TSM client 7.1.1.x interim fix downloads
IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Tivoli Storage Manager for Virtual Environments could fail to
  detect newly attached devices on very slow Linux mount proxy
  machines during a mount operation of a Linux VM for file level
  restore. After a the login of the iSCSI devices on the Linux
  mount proxy machine the B/A client waits 4sec to give the
  Linux OS time to detect the newly added device in the system
  before continuing with the mount operation. On some very slow
  systems the 4sec could be not enough and the new devices do
  not show up in the system. Thus the mount operation will fail
  and a rollback is executed.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of Tivoli Storage Manager for          *
  *                 Virtual Environments: Data Protection for    *
  *                 VMware 7.1 on Linux x86 platforms            *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: This issue is projected to be fixed in:      *
  *                 - Tivoli Storage Manager Client on Linux     *
  *                 x86 7.1.2                                    *
  *                                                              *
  *                 Note 1: The Tivoli Storage Manager (TSM)     *
  *                 Client is a prerequisite to using the Data   *
  *                 Protection for VMware. In Data Protection    *
  *                 for VMware environments, the TSM Client is   *
  *                 also known as the data mover.                *
  *                                                              *
  *                 Note 2: This is subject to change at the     *
  *                 discretion of IBM                            *
  ****************************************************************
  

Problem conclusion

• Now the user can specify the wait time during mount operations.
  

Temporary fix

• Tivoli Storage Manager Client on Linux x86 7.1.1.4
  
  
  Note:
  Until a Data Protection for VMware packaged fix of a fixing
  TSM Client level is available, Data Protection for VMware
  customers can install an use a fixed level of the TSM Client
  in their environment
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

     UP

• R71W PSN

     UP