IT04207: SFCB CIMOM subsystem may partially crash on an ESXi end point causing IBM Systems Director (ISD) server operations to fail.

APAR status

• Closed as fixed if next.

Error description

• ISD may not be able to consistently manage ESXi managed
  endpoints (MEPS), running with IBM customized update 5.1 Update
  1.This happens when the LSI provider, running as part of the
  Small-Footprint CIM Broker  (SFCB) CIMOM subsystem, generates
  core dumps and causes part of the communications subsystem to
  crash.
  
  Impact:
  User will not be able to properly manage the ESXi end point
  under the given scenario.
  

Local fix

• There is no usage change that will avoid this issue.
  

Problem summary

• ESXi end points running with IBM customized update 5.1 Update 1
  can lose communications with the ISD server. The LSI provider
  running as part of the SFCB CIMOM subsystem, may generate core
  dumps causing the subsystem to partially crash.  As a result,
  most of the ISD operations against the ESXi end point will fail.
    For example, in these circumstances, inventory collection
  fails with an ATKSRV629E error message and an attempt to update
  the MEP would fail.
  
  The issue will be corrected in future ESXi IBM customized image.
  
  Platforms:
  MEPS with ESXi with IBM Customized version 5.1 Update 1, managed
  by ISD
  
  Versions:
  ESXi 5.1 Update 1
  

Problem conclusion

Temporary fix

• To correct the issue with ESXi 5.1 Update 1, install the
  following patches on the problem ESXi MEP:
  
  1. Obtain and install ESXi 5.1 Update 2 from the following url:
  
  https://www14.software.ibm.com/webapp/iwm/web/preLogin.do?source
  =stg-esxi5
  
  2.  VMWare Express Patch 04
   http://kb.vmware.com/selfservice/microsites/search.do?language=
  en_US&cmd=displayKC&externalId=2072652 gives you the build
  number
  
   https://my.vmware.com/group/vmware/patch#search plug in the
  build number and get the download.
  
  3.  LSI Provider vib v.050-0006.  Call IBM support and reference
  this APAR to get a patch for the LSI provider.
  
  4. Use the VMWare KB doc link given below for details on how to
  increase the number of simultaneous SSL connections and restart
  the subsystem:
   http://kb.vmware.com/selfservice/microsites/search.do?language=
  en_US&cmd=displayKC&externalId=1020806
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R635 PSN

     UP

• R636 PSN

     UP