IT03252: FLASHCOPY MANAGER FOR VMWARE BACKUPS MAY FAIL TO IDENTIFY LUN IDS WITH ROCKET DEVICE ADAPTER PACK

Download Information: Version 4.1.1 Tivoli Storage FlashCopy Manager

APAR status

• Closed as program error.

Error description

• As part of the backup operation FlashCopy Manager figures out
  the storage LUN ids on which a FlashCopy or snapshot should be
  performed. When using Hitachi Data Systems (HDS) hardware or EMC
  VNX hardware with the Rocket Device Adapter Pack, FlashCopy
  Manager may fail to correctly identify those storage LUN ids.
  The backup operation will fail in this case.
  

Local fix

• A patch to correct this issue can be requested if needed prior
  to delivery of the 4.1.1. PTF
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users of IBM Tivoli Storage FlashCopy Manager for VMware *
  * 4.1 using Hitachi Data Systems (HDS) or EMC                  *
  *     VNX hardware with the Rocket Device Adapter Pack.        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This fix is projected to  *
  * be available in IBM Tivoli Storage FlashCopy Manager for     *
  * VMware 4.1.1                                                 *
  *      which is targeted for 3Q14. Note: This is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• IBM Tivoli Storage FlashCopy Manager for VMware will be updated
  to correctly identify Hitachi Data Systems (HDS) or EMC
      VNX LUN ids.
  

Temporary fix

• A patch to correct this issue can be requested if needed prior
  to delivery of the 4.1.1. PTF.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  FLSHCPYMGR VMWA

• Fixed component ID

  5608AC6VM

Applicable component levels

• R41L PSY

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