IT02398: RANDOM 403 ERRORS OCCUR WHEN USING THE FSM or SYSTEMS DIRECTOR GUI

APAR status

• Closed as fixed if next.

Error description

• Random 403 errors occur, when using the Flex System
  Manager (FSM) or IBM Systems Director (ISD) graphical user
  interface (GUI).
  
  Impact:
  Browser usage is interrupted while the Browser 403 message is
  displayed.  Once user clicks "OK" to dismiss the message, user
  can continue using the interface.  In cases where session
  timeout has been reached, closing the browser 403 message
  results in the login page to be displayed.
  

Local fix

• There is no usage change that will avoid this issue.
  

Problem summary

• Random 403 errors  may occur, when using the FSM/ISD GUI.
  This is most likely to happen when a session timeout happens
  while a screen refresh is in process.
  These errors can be ignored.
  The root cause of this issue has been identified and
  will be resolved in a future release.
  
  Platforms:
  All supported platforms
  Versions:
  All supported versions
  

Problem conclusion

Temporary fix

• In order to decrease the frequency of these errors,
  a timeout value can be increased.
  
  Edit the file <install
  directory>/lwi/conf/overrides/usmi_settings.properties. If the
  value
  of com.ibm.pvc.webcontainer.http.sessionGlobalTimeout is 30,
  then change it to 60.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R635 PSN

     UP