IBM Support

IT01508: PROBLEM LOADING DATA! ERROR MESSAGE WHEN VIEWING GENTRAN DATA FROM RESTORED INTERCHANGE BROWSER IN VERSION 5.3.1.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Users Affected:
    Gentran:Server for Microsoft Windows version 5.3.1
    
    After restoring data from an archive in version 5.3.1, if you
    go into the Restored Interchanges browser you can view the raw
    data from the panes on the right but you cannot right click and
    open the Gentran Data (on the interchange or document level) in
    its own window. The error above occurs when using the internal
    viewer and when a third-party viewer is specified for EDI data
    (See Preferences) and no data is loaded to the window.
    

Local fix

  • STRRTC - 422854
    CF/CF
    
    Circumvention:
    View the raw edi data from the middle pane on the right of the
    Restored Interchange Browser.
    

Problem summary

  • User Affected: Customers viewing EDI data in Restored
    Interchange browser.
    
    
    Problem Description: Restored Interchange browser could report
    "Problem Loading Data" in a pop-up window, regardless of data
    viewer selected.
    

Problem conclusion

  • Resolution Summary: Corrected defect in query of the Interchange
     table when searching for EDI data, within the Restore
    Interchange browser.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01508

  • Reported component name

    STR GENTRAN MS

  • Reported component ID

    5725D0903

  • Reported release

    531

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-02

  • Closed date

    2014-05-20

  • Last modified date

    2014-05-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R531 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"531","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
20 May 2014