Fixes are available
APAR status
Closed as program error.
Error description
When completing a full incremental backup to validate and enable a Tivoli Storage Manager client journal database, the operation can experience errors while processing some files. For example, a file that is temporarily unavailable at backup time cannot be sent to the Server, and may report an error similar to the following: ANS4008E Error processing '/fs/file1': file is temporarily unavailable Despite errors preventing certain files from being backed up, the journal database can be unexpectedly validated and enabled for future journal based backups. Any files that were not successfully backed up during the initial full initial incremental can be ignored by subsequent journal based backups (unless the files in error change at some point after the journal is enabled). Initial Impact: High Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager users of journal based backups. Additional Keywords: TSM JBB JOURNAL JOURNALING JBBD MSGANS1760I MSGANS4008E ANS1760I ANS4008E VALID VALIDATED
Local fix
Disable journal based backups until fixing maintenance can be applied.
Problem summary
**************************************************************** * USERS AFFECTED: Backup-archive client versions 6.3, 6.4 * * and 7.1 running journal based backups on * * AIX, Windows and Linux platforms. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.2.4, 6.4.3 and 7.1.1. Note * * that until these levels are available, * * this information is subject to change at * * the discretion of IBM. * **************************************************************** *
Problem conclusion
The problem has been fixed so that it no longer occurs.
Temporary fix
6.3.2.4 interim fix
Comments
APAR Information
APAR number
IT00831
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-04-04
Closed date
2014-05-19
Last modified date
2016-02-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DSMC
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R63A PSY
UP
R63L PSY
UP
R63W PSY
UP
R64A PSY
UP
R64L PSY
UP
R64W PSY
UP
R71A PSY
UP
R71L PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022