APAR status
Closed as program error.
Error description
The customer is getting intermittent hung OFTP sessions at the step where the Odette FTP Adapter does a send. When this happens, the hung sessions remain active until they are manually terminated. Also at the point the hang happens, there are errors in the OdetteFTP.log including the below: (18:47:17.396) ProtocolEngineTask, method run(): A TransitionException in thetransition UserMonitor_A15 occurred: java.lang.NullPointerException <name>.outbound.ppc_tower_<name>_ss01.471 0 6 3 7 _ 0 000 (18:47:17.396) An Exception occured in com.sterlingcommerce.woodstock.services.oftp.protocolEngine.Prot ocolEngineTask.run(). The reason is : java.lang.NullPointerException : null, java.lang.NullPointerException
Local fix
RTC 418142 NM / NM No workaround available
Problem summary
Users Affected: All Problem Description: Intermittent hanging of OFTP Send sessions. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix has been provided. Delivered In: 5020500_5
Temporary fix
Comments
APAR Information
APAR number
IT00830
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
524
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-04
Closed date
2015-05-22
Last modified date
2015-05-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
R525 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
Document Information
Modified date:
26 May 2015