IBM Support

IT00830: OFTP SESSIONS ARE HANGING INTERMITTENTLY ON SEND.

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APAR status

  • Closed as program error.

Error description

  • The customer is getting intermittent hung OFTP sessions at the
step where the Odette FTP Adapter does a send. When this
happens, the hung sessions remain active until they are
manually terminated. Also at the point the hang happens, there
are errors in the OdetteFTP.log  including the below:

(18:47:17.396) ProtocolEngineTask, method run(): A
TransitionException in thetransition UserMonitor_A15 occurred:
java.lang.NullPointerException
<name>.outbound.ppc_tower_<name>_ss01.471 0 6 3 7 _ 0 000
(18:47:17.396) An Exception occured in
com.sterlingcommerce.woodstock.services.oftp.protocolEngine.Prot
ocolEngineTask.run(). The reason is :
java.lang.NullPointerException : null,
java.lang.NullPointerException

Local fix

  • RTC 418142
NM / NM
No workaround available

Problem summary

  • Users Affected:
All

Problem Description:
Intermittent hanging of OFTP Send sessions.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix has been provided.

Delivered In:
5020500_5

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT00830
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-04-04
    • 

  • Closed date
    2015-05-22
    • 

  • Last modified date
    2015-05-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R525  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 May 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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