IT00054: FIXPACK FAILING TO INSTALL AS EMERGENCY FIX DUE TO WEBSPHERE PROCESSES STILL RUNNING.

IBM PureApplication System Version 1.1.0.3

APAR status

• Closed as program error.

Error description

• When applying an emergency fix to a running pattern instance,
  the emergency fix installation fails with the following message
  returned in the maintenance script package's log for one or more
  of the virtual machines:  "ERROR: Running processes have been
  detected that may interfere with the current operation. Stop all
  WebSphere and related processes before continue."
  
  The error occurs because occasionally the maintenance scripts do
  not run on the VMs in the correct order as dictated by the
  ordering in the pattern.
  

Local fix

• When this problem occurs, the emergency fix can be rolled back
  by restoring to the last service snapshot, manually stopping the
  WebSphere services on each VM in the correct order, and then
  applying the service.
  

Problem summary

• Virtual machines were being processed in an undefined order,
  resulting in errors when virtual machines were stopped in the
  wrong order.
  

Problem conclusion

• Code to apply emergency fixes now stops virtual machines in the
  reverse order defined in the pattern before applying fixes,
  then restart them order defined in the pattern. This ensures
  the fixes are applied in the correct sequence.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PUREAPP SYS W15

• Fixed component ID

  5725G3200

Applicable component levels

• R110 PSY

     UP