IBM Support

IO29452: LDAP USER EXIT FAILS WITH ERROR 81 WHEN NON-SSL CONNECTION USES PORT DIFFERENT THAN DEFAULT 389.

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APAR status

  • Closed as program error.

Error description

  • Client is trying to set up CM 8.7.0.3 and the LDAP users are
unable to to login. The ICN UI remains in "loading" state for
some time and "Invalid User ID or Password" is shown. The local
users created within CM are able to login and perform all the
operations. Synching users with LDAP is working fine.

Local fix

  • (1) with FP3 User exit, in cmbcmenv.properties, for
LDAP_PROVIDER_URL, add ":" and port number at the end of to make
the format like ldap://hostname:50071. This is recommended. (I
have tested this already)
(2) use CM87 GA User exit. (this is what customer is using now)

Problem summary

  •  After upgrading to IBM Content Manager
v8.7.0.3, LDAP user exit authentication returns error 81
when using non-default port for non-SSL connection.

Problem conclusion

  •  Problem resolved in Content Manager v8.7
fix pack 4.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IO29452
    • 

  • Reported component name
    SYSTEM ADMIN CL
    • 

  • Reported component ID
    5724B1900
    • 

  • Reported release
    870
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-09-18
    • 

  • Closed date
    2025-02-24
    • 

  • Last modified date
    2025-02-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SYSTEM ADMIN CL
    • 

  • Fixed component ID
    5724B1900
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRS7Z","label":"Content Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"870","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 February 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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