IBM Support

IO29339: UNABLE TO OPEN A SPECIFIC MSG FILE IN DAEJA VIEWONE VIRTUAL VIEWER

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APAR status

  • Closed as program error.

Error description

  • Unable to open a specific msg file in Daeja ViewONE Virtual
viewer. We see an error " Unable to display document. Failed to
load document" in the viewer.

Local fix

  • 



Problem summary


    

  • Specific MSG file with inline expression and also different
syntax for certain html attributes, fails to render with an
error message.

    



Problem conclusion


    

  • Issue is fixed in ViewONE product

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IO29339
    • 

  • Reported component name
    DAEJA VIEWONE V
    • 

  • Reported component ID
    5725Q0400
    • 

  • Reported release
    509
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-10-18
    • 

  • Closed date
    2024-03-13
    • 

  • Last modified date
    2024-03-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DAEJA VIEWONE V
    • 

  • Fixed component ID
    5725Q0400
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTTN8","label":"IBM Daeja ViewONE Virtual"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"509","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 April 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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