IBM Support

IO21238: PDF document is rendered with missing text content.

Direct links to fixes

CM V8.5 FP2 for Linux zSeries
CM V8.5 FP2 for Windows
CM V8.5 FP2 for Solaris 64-bit, SPARC
CM V8.5 FP2 for Linux
CM V8.5 FP2 for AIX
IBM Content Manager Enterprise Edition V8.5 Fix Pack 2

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Some text of a PDF document is missing when the document is
viewed.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* 999                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Text is missing from a PDF document that is rendered by      *
* applications that use the Java Viewer Toolkit. The text is   *
* using an embedded font that has more than 100 contours per   *
* glyph.                                                       *
****************************************************************
* RECOMMENDATION:                                              *
* 999                                                          *
****************************************************************

    



Problem conclusion


    

  • The Java Viewer Toolkit document engine is fixed to correctly

render the text with embedded font in a PDF document.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IO21238
    • 

  • Reported component name
    JAVA VIEWER
    • 

  • Reported component ID
    5724B43J1
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2014-05-12
    • 

  • Closed date
    2015-02-05
    • 

  • Last modified date
    2015-02-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    
IO20904
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • 999

    



Fix information


    

  • Fixed component name
    JAVA VIEWER
    • 

  • Fixed component ID
    5724B43J1
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRS7Z","label":"Content Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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