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IO18668: WITHIN IBM WEBI THE MESSAGE "THE JAVA RUNTIME ENVIRONMENT (JRE) WAS NOT FOUND ON YOUR WORKSTATION" IS RECEIVED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Within IBM WEBi the message "The Java Runtime Environment (JRE)
    was not found on your workstation" is received when a user
    attempts to view a document.
    
    This message only occurs when the user is using JRE version
    1.7.0.4+. If the Registry key JavaPlugin is not created in the
    registry HKEY_CLASSES_ROOT/JavaPlugin/CLSID the error will
    generally occur.
    

Local fix

  • Install JRE 1.7.0.3 or below or create the registry key
    HKEY_CLASSES_ROOT/JavaPlugin/CLSID with a value of
    {5852F5ED-8BF4-11D4-A245-0080C6F74284}
    

Problem summary

  • WITHIN IBM WEBI THE MESSAGE "THE JAVA RUNTIME ENVIRONMENT (JRE)
    WAS NOT FOUND ON YOUR WORKSTATION" IS RECEIVED
    

Problem conclusion

  • WEBi no longer checks the Windows registry to determine whether
    a supported version of the JRE is installed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IO18668

  • Reported component name

    WEBI

  • Reported component ID

    5765H0400

  • Reported release

    104

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-18

  • Closed date

    2013-11-07

  • Last modified date

    2013-11-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBI

  • Fixed component ID

    5765H0400

Applicable component levels

  • R104 PSY

       UP

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Document Information

Modified date:
07 November 2013