APAR status
Closed as program error.
Error description
The 4690 "LOGO/DBCS Font Utility" can be used to down-load DBCS fonts into a printer.The "Download a DBCS font file to specific terminal POS devices" menu currently lists only two printers: "1. Model 4A" "2. 4610-TI5" Fonts have been successfully loaded to a 4610-1NR printer using option 2. Hardware level 2 indicates that this should also work for 1CR, 2CR and 2NR printers. Menu should include these printers or be worded in a manner that will cover them.
Local fix
Problem summary
The 4690 "LOGO/DBCS Font Utility" menu can be used to download DBCS fonts into a printer. The "Download a DBCS font file to specific terminal POS devices" menu currently lists the option "2. 4610-TI5". According with L2 and the 4690 Test team, fonts have been successfully loaded to a 4610-1NR printer using option 2. Hardware level 2 indicates that this should also work for 1CR, 2CR and 2NR printers. The menu should include these printers or be worded in a manner that will cover them.
Problem conclusion
Menu Option 2 "Download a DBCS font file to specific terminal POS devices" menu will be changed to "4610 DBCS Printers" to keep it generic. The documentation for each individual printer would state if it supports DBCS.
Temporary fix
Comments
APAR Information
APAR number
IO17785
Reported component name
IBM 4690 OS V6
Reported component ID
5639P7000
Reported release
301
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-12-19
Closed date
2012-12-19
Last modified date
2013-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
ADXCSCTS
| G362057201 |
Fix information
Fixed component name
IBM 4690 OS V6
Fixed component ID
5639P7000
Applicable component levels
R301 PSY UO01437
UP13/07/30 P 0CD0
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SOULYT","label":"Point of Sale Software->4690 Operating System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"301","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
30 July 2013