IBM Support

IO17142: DM SAVE IS NOT WORKING BECAUSE "ADD TO FOLDER" DIALOG DOES NOT OPEN.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Symptom
DM Save is not working because "Add to folder" dialog does not
open.

Component ID
5724H9000

Version of the product and platform information
DM 8.5.1 on Windows

Impact to Customer (Optional - required when customer is likely
to request HotFix (test-fix))
This issue is preventing customer from DM 85 roll-out

Trigger
see reproduction steps

Problem reproduction steps
use DM Save in a configuration with Add to folder is enabled.
after clicking OK, the Add to folder dialog does not appear and
DM Save cannot continue.

Local fix

  • n/a

Problem summary

  • "Add to Folder" dialog didn't pop up when saving the document
from Lotus Notes.

Problem conclusion

  • The fix is available in IBM Document Manager v8.5 Fix Pack 3.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IO17142
    • 

  • Reported component name
    DOCUMENT MGR
    • 

  • Reported component ID
    5724H9000
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-09-14
    • 

  • Closed date
    2013-06-08
    • 

  • Last modified date
    2013-06-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DOCUMENT MGR
    • 

  • Fixed component ID
    5724H9000
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCXQ53","label":"Desktop"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 June 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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