IO08556: USING AN UNSUPPORTED LANGUAGE LOCALE IN THE BROWSER SETTING WILL LEAD INTO A CRASH OF THE WEBI SERVER

APAR status

• Closed as program error.

Error description

• WEBI only supports a defined set of national languages. Using an
  unsupported language locale in the browser settings will lead
  into a crash of the WEBI server when a user tries to logon.
  

Local fix

• N/A
  

Problem summary

• The language settings of the Content Manager OnDemand Web
  Enablement Kit (ODWEK) are determined by the language settings
  of the first client that connects to that instance of the
  Content Manager OnDemand server. If the first user who logs in
  to the server logs in with an unsupported locale setting in
  their browser, the language of ODWEK is set to the unsupported
  locale. When the next user logs in with a different locale,
  ODWEK stops working and causes IBM WEBi to stop working too.
  

Problem conclusion

• IBM WEBi now checks whether ODWEK is properly initialized before
  allowing users to log in to the Content Manager OnDemand server.
  If ODWEK is not initialized, users with unsupported locales are
  prevented from logging in to the Content Manager OnDemand
  server, which prevents the language settings of ODWEK from being
  set to an unsupported language. ODWEK is initialized when a user
  with a supported locale logs in. After a user with a supported
  locale setting in their browser logs in, both users with
  supported locales and users with unsupported locales can log in
  to the server. However, when users with unsupported locales log
  in, they will see Content Manager OnDemand and ODWEK messages in
  the language to which ODWEK is set.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBI

• Fixed component ID

  5765H0400

Applicable component levels

• R100 PSY

     UP