IBM Support

IO05756: DM INTEGRATION WITH OUTLOOK XP OR 2003 BREAKS MACROS, SECURITY, & VISUAL BASIC EDITOR IF OUTLOOK IS STARTED FIRST.

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APAR status

  • Closed as program error.

Error description

  • If you start Outlook and the Document Manager Desktop is not
    started, even if you choose "yes" when Outlook prompts to start
    the DM Desktop, the following Outlook Menu options are broken if
    you start Outlook first:
      Tools -> Macro -> Macros
      Tools -> Macro -> Security
      Tools -> Macro -> Visual Basic Editor
    
    Steps to reproduce:
    
    1) Make sure DM is integrated with Outlook
    2) Launch Outlook
    3) Click Yes or No at the prompt to "Use with DM" (it fails
       both ways)
    4) In Outlook click on these menus and they will NOT open.
           Tools - Macro - Macros
                           Security
                           Visual Basic Editor
    
    Now to make it work. close everything.
    1) Launch DM
    2) Log In
    3) Launch Outlook.
    4) Answer Yes or No at the prompt to "Use with DM"
    5) In Outlook click on these menus and they WILL open.
           Tools - Macro - Macros
                           Security
                           Visual Basic Editor
    

Local fix

  • The workaround is to be sure to always start the DM Desktop
    first.
    

Problem summary

  • Outlook menus disappeared
    Some Microsoft Outlook menus (Tools -> Macro -> Macros,
    Security, and Visual Basic Editor) failed to appear when users
    started Outlook before they started Document Manager.
    

Problem conclusion

  • The fix is available in DB2 Document Manager v8.3 Fix Pack 8 and
    in v8.4 Fix Pack 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IO05756

  • Reported component name

    DOCMGR DESKTOP

  • Reported component ID

    5724H9000

  • Reported release

    830

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2006-12-01

  • Closed date

    2008-04-07

  • Last modified date

    2008-07-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DOCMGR DESKTOP

  • Fixed component ID

    5724H9000

Applicable component levels

  • R830 PSY

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Document Information

Modified date:
07 July 2008