APAR status
Closed as program error.
Error description
If you start Outlook and the Document Manager Desktop is not started, even if you choose "yes" when Outlook prompts to start the DM Desktop, the following Outlook Menu options are broken if you start Outlook first: Tools -> Macro -> Macros Tools -> Macro -> Security Tools -> Macro -> Visual Basic Editor Steps to reproduce: 1) Make sure DM is integrated with Outlook 2) Launch Outlook 3) Click Yes or No at the prompt to "Use with DM" (it fails both ways) 4) In Outlook click on these menus and they will NOT open. Tools - Macro - Macros Security Visual Basic Editor Now to make it work. close everything. 1) Launch DM 2) Log In 3) Launch Outlook. 4) Answer Yes or No at the prompt to "Use with DM" 5) In Outlook click on these menus and they WILL open. Tools - Macro - Macros Security Visual Basic Editor
Local fix
The workaround is to be sure to always start the DM Desktop first.
Problem summary
Outlook menus disappeared Some Microsoft Outlook menus (Tools -> Macro -> Macros, Security, and Visual Basic Editor) failed to appear when users started Outlook before they started Document Manager.
Problem conclusion
The fix is available in DB2 Document Manager v8.3 Fix Pack 8 and in v8.4 Fix Pack 1.
Temporary fix
Comments
APAR Information
APAR number
IO05756
Reported component name
DOCMGR DESKTOP
Reported component ID
5724H9000
Reported release
830
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2006-12-01
Closed date
2008-04-07
Last modified date
2008-07-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DOCMGR DESKTOP
Fixed component ID
5724H9000
Applicable component levels
R830 PSY
UP
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Document Information
Modified date:
07 July 2008