APAR status
Closed as program error.
Error description
When the Resource Manager requests an object from TSM for which the media is unavailable, TSM signals an error, rc=14, that the data is not available. CM, in turn, also signals an error (ICM9862: dsmGetObj failed, return code: 14) but doesn't release the corresponding TSM session. This blocks the related tape driver until it is timed out by the TSM server. The ICM9862 message may also be followed by this message: ICM9850: dsmInit failed, return code: 102
Local fix
Set the TSM server option 'idletimeout' to something lower than the default value of 15 minutes. This will cause the session to be cancelled, and the resource manager correctly handles a 'session cancelled' return from TSM as opposed to a 'media unavailable' return.
Problem summary
When the resource manager requests an object from Tivoli Storage Manager for which the media is unavailable, TSM signals an error, rc=14, that the data is not available. In turn, DB2 Content Manager signals an error (ICM9862: dsmGetObj failed, return code: 14) but does not release the corresponding TSM session. If this TSM Server error persists, then the TSM Server session pool might reach its maximum limit and block all other client connections.
Problem conclusion
The DB2 Content Manager resource manager does not close the TSM Session when processing media errors from TSM. The resource manager now correctly closes the TSM API session handle for these type of errors.
Temporary fix
Comments
APAR Information
APAR number
IO03318
Reported component name
RESOURCE MGR
Reported component ID
5724B1904
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2005-12-28
Closed date
2006-08-31
Last modified date
2006-08-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RESOURCE MGR
Fixed component ID
5724B1904
Applicable component levels
R830 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRS7Z","label":"IBM Content Manager Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
27 March 2020