IBM Support

IJ58183: CUSTOM USERS NOT ABLE TO LOGIN POST VIOSUPGRADE TO 4.1.2.0

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APAR status

  • Closed as program error.

Error description

  • viosupgrade from latest 3.1.4.x to 4.1.2.x,
now migrates security configurations.

That involves migration of custom users.

But post upgrade these users are not able to login

Local fix

  • pwdadm -c <username>

Problem summary

  • non-root users have to reset password after upgrading to new
vios level or after restoring backup which is unexpected.

Problem conclusion

  • non-root users will now be able to login with thier old
password as of backup. Also the non-root user may get back its
old userid.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ58183
    • 

  • Reported component name
    VIRTUAL I/O SER
    • 

  • Reported component ID
    5765G3400
    • 

  • Reported release
    410
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2026-04-28
    • 

  • Closed date
    2026-05-14
    • 

  • Last modified date
    2026-05-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
IJ58384
    

    • 



Fix information


    

  • Fixed component name
    VIRTUAL I/O SER
    • 

  • Fixed component ID
    5765G3400
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSAVPM","label":"PowerVM VIOS Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"410"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            19 May 2026
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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