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IJ54644: WACERT020E THE CERTIFICATE OR KEY "/TWSDATA/USR/SERVERS/ENGINESERVER/RESOURCES/SECURITY/TLS.CRT" IS NOT IN A VALID PEM FORMAT

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APAR status

  • Closed as documentation error.

Error description

  • From the process Performing a direct upgrade from v 9.5.0.x or v
    10.x.x to v 10.2.3
    
    https://www.ibm.com/docs/en/workload-automation/10.2.3?topic=uf
    c-performing-direct-upgrade-from-v-950x-10xx-v-1023
    
    
    Where 1) Converting default certificates
    https://www.ibm.com/docs/en/workload-automation/10.2.3?topic=10
    23-converting-default-certificates
    
    
    Where steps 4 and 5 talking about <private_key> and <public_key>
    from tls.tot
    
    4)The tls.key file must be structured as follows:
    
    5)The tls.crt file must be structured as follows:
    
    
    ----BEGIN ENCRYPTED PRIVATE KEY----
    ----END ENCRYPTED PRIVATE KEY----
    
    
    Issue: tls.tot actually has 5 hyphens (-----), whereas above
    suggested structure has 4 hyphens (----) which causing the issue
    
    
    While Upgrading the DWC fails with this error
    WACERT020E The certificate or key "/home/twsuser/IBM/WA/TWSDATA
    /usr/servers/engineServer/resources/security/tls.crt"is not in a
    

Local fix

  • Solution to customer has provided adding missing - hyphen into
    tls.key and tls.crt file
    
    The missing hyphen character on either side of the words causes
    the file to be identified as type ASCII.
    
    
    On Linux systems the 'file' command can be used to determine the
    file type.  For example:
    
    
    > file resources/security/ca.crt
    
    resources/security/ca.crt: ASCII text
    
    
    
    ...after adding the missing '-' chars:
    
    
    
    > file resources/security/ca.crt
    
    resources/security/ca.crt: PEM certificate
    

Problem summary

  • The documentation will be modified to fix the problem
    

Problem conclusion

  • The fix for the APAR will be delivered in 10.2.5 documentation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ54644

  • Reported component name

    TIV DYN WKLD CN

  • Reported component ID

    TIVOWEBUI

  • Reported release

    A20

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-05-08

  • Closed date

    2025-09-10

  • Last modified date

    2025-09-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8GJD","label":"IBM Workload Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
10 September 2025