IJ54495: RECEIVING ERROR MESSAGE "AN ERROR OCCURRED. THE OPERATION HAS BEEN BACKED OUT" WHEN LOADING DISCOVERY DATA.

APAR status

• Closed as program error.

Error description

• Using CICS Explorer version 5.5.41.202502251919, when loading a
  set of extracted RACF information into CICS Explorer and then
  attempting to load some discovery data captured on a region
  (so that it can be merged into the existing configuration), I
  was presented with a message: "An error occurred. The operation
  has been packed out".
  2025/04/22 18:30:48.185 BST [81] < com.ibm.cics.security.discov
  ery.model.impl.AccessMatrix.addEsmClass()[XUSER]
  2025/04/22 18:30:48.185 BST [81] ? com.ibm.cics.security.discov
  ery.model.impl.AccessMatrix.getUserRoleRow()[user: DUMMY_ role:
  2025/04/22 18:30:48.185 BST [81] ? com.ibm.cics.security.discov
  ery.model.impl.AccessMatrix.getUserRoleRow()[user: DUMMY_ role:
  2025/04/22 18:30:48.185 BST [81] ? com.ibm.cics.security.discov
  ery.model.impl.AccessMatrix.getUserRoleRow()[user: DUMMY_ role:
  2025/04/22 18:30:48.193 BST [81] ? com.ibm.cics.security.discov
  ery.ui.undo.LoadSDDFileOperation.LoadSDDFileOperation.runnableO
  peration()[Load failed for SDD file:C:\temp\defects\New
  folder\Recreate.sdd]
  2025/04/22 18:30:48.193 BST [81] !
  com.ibm.cics.common.util.Debug.warning() [com.ibm.cics.security
  .discovery.model.impl.exceptions.SDDDataException]
  com.ibm.cics.security.discovery.model.impl.exceptions.SDDDataEx
  ception
  at com.ibm.cics.security.discovery.model.impl.AbstractModel.val
  idateSDD(AbstractModel.java:419)
  at com.ibm.cics.security.discovery.model.impl.AbstractModel.rea
  dSDDMatrix(AbstractModel.java:291)
  at com.ibm.cics.security.discovery.model.impl.AbstractModel.pro
  cessSDD(AbstractModel.java:3426)
  at com.ibm.cics.security.discovery.model.impl.AbstractModel.loa
  dSDD(AbstractModel.java:3412)
  at com.ibm.cics.security.discovery.ui.undo.LoadSDDFileOperation
  $1.runnableOperation(LoadSDDFileOperation.java:46)
  at com.ibm.cics.security.discovery.ui.editors.runnable.Abstract
  RunnableOperation.run(AbstractRunnableOperation.java:38)
  at org.eclipse.jface.operation.ModalContext$ModalContextThread.
  run(ModalContext.java:119)
  

Local fix

Problem summary

• Only a generic error message is issued to a user when they
  attempted to load an SDD (Security Discovery Data)
  file that has been created by monitoring CICS regions that were
  not using the same RACF definitions that had been loaded into
  the security discovery editor.  The user is not given the
  reason as to why the file has been rejected.
  

Problem conclusion

• When a user attempted to load an SDD (Security Discovery Data)
  file that had been created by monitoring CICS regions that were
  not using the same RACF definitions that had been loaded into
  the security discovery editor, the error reporting did not
  include the reason as to why the file had been rejected, a
  generic error message was issued.  An update has been made so
  that the customer is now given the reason that the error
  occurred.
  
  This fix will be made available in Version 5.5.42 (33.0.13) and
  5.5.43 (34.0.3) of the CICS Explorer.
  
  For installation instructions please see: Ordering maintenance
  for IBM CICS Explorer and CICS Explorer plug-ins
  https://www.ibm.com/support/pages/node/623031
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CICS EXPLORER V

• Fixed component ID

  5655Y0401

Applicable component levels