IBM Support

IJ53591: SNAP SVCOLLECT DO NOT COLLECT VIOSVC.OUT & VIOSVC.ERR

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APAR status

  • Closed as program error.

Error description

  • snap svCollect call iosCollect which fails with :

/usr/lib/ras/snapscripts/iosCollect[52]: : cannot open
/usr/lib/ras/snapscripts/iosCollect[56]: : cannot open

Local fix

  • 



Problem summary


    

  • VIOS 4.1 snap will not collect viosvc.out or viosvc.err log
files

    



Problem conclusion


    

  • Correct snap code to properly collect the logs

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ53591
    • 

  • Reported component name
    VIRTUAL I/O SER
    • 

  • Reported component ID
    5765G3400
    • 

  • Reported release
    410
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2025-02-12
    • 

  • Closed date
    2025-02-19
    • 

  • Last modified date
    2025-02-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
IJ53672 IJ53735
    

    • 



Fix information


    

  • Fixed component name
    VIRTUAL I/O SER
    • 

  • Fixed component ID
    5765G3400
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSAVPM","label":"PowerVM VIOS Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"410"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 February 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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