IJ51219: WARNING MESSAGE IS DISPLAYED TWICE WHEN RECEIVING SERVICE LINES WITH COSTS ABOVE THE TOLERANCE

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  
  With synchronous data validation enabled, the following system
  message is displayed twice when receiving service lines with
  costs above the tolerance:
  Warning is displayed: BMXAA5828W - A line cost of 1200.0 is
  being received against PO Line 1, which exceeds the ordered cost
  of 1,000.00 by 200.0.
  
  STEPS TO REPRODUCE:
  Prereq:
  Go to the Application Designer
  Bring up the Receipt app
  On the tab Service Receipts, right click on the Line Cost
  attribute, Properties.
  
  On the Advanced sub tab, click on always synchronous
  
  Actual steps:
  
  Go to Purchase Orders
  Create new PO
  Vendor = SKF
  Move to PO Lines
  PO line 1
  Line Type = Standard Service
  Item = INSTALL
  Line cost = 1000
  Quantity = empty
  Receipt tolerance % = empty
  Default GL Debit Account: 6800-490-000
  PO line 2
  Line Type = Service
  Description = Installation service
  Line cost = 1000
  Quantity = empty
  Receipt tolerance % = empty
  Change status of PO to Approve
  Go to Receiving
  Bring up the above PO
  Move to Service Receipts
  Click on Select Ordered Services button
  Click OK
  In field Line Cost, change the value of 1000 to 1200
  
  Click Save
  
  Warning is displayed: BMXAA5828W - A line cost of 1200.0 is
  being received against PO Line 1, which exceeds the ordered cost
  of 1000.0 by 200.0.
  
  Click OK
  
  RESULT:
  
  Warning is displayed: BMXAA5828W - A line cost of 1200.0 is
  being received against PO Line 1, which exceeds the ordered cost
  of 1,000.00 by 200.0
  
  EXPECTED RESULT:
  The second message should not be triggered
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WARNING MESSAGE IS DISPLAYED TWICE WHEN RECEIVING SERVICE    *
  * LINES WITH COSTS ABOVE THE TOLERANCE                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels