APAR status
Closed as program error.
Error description
ABSTRACT: PM Work Orders Generated From Nested Job Plans In Job Plan Sequence Populate With Incorrect Descriptions DESCRIPTION: When a Nested Job Plan is used to generate a Work Order in a Job Plan Sequence scheme, the Work Order Description populates with the first Task Description of the Nested Job Plan instead of the Description from the Nested Job Plan. Support Engineer reproduced this on lab environment and with customer on customer environment Lab environment: http://mx2-docker.fyre.ibm.com:9090/maximo/web client/login/login.jsp 7.6.1.3-IFIX20240227-1651 Support Engineer collected log from customer environment during web meeting when issue was reproduced; dec0609maxap04_MAXUI1_sql.log Peer-reviewed by Maximo Applications support team STEPS TO REPRODUCE: 1. Log in to maxdemo instance 2. Go To Planning | Job Plans 3. Common Actions | New Job Plan 4. Enter values: Job Plan: MO-001 Description: "Monthly Job Plan" Template Type: Maintenance Duration: 8.00 Include Tasks in Schedule: checked Tasks: (no Sequence values) 1 Monthly Task 1 2 Monthly Task 2 Labor tab: Craft: ELECT "Electrician - 1st Class" Quantity: 1 Hours: 2.00 5. Save the record 6. Common Actions | Change Status 7. In the New Status field, select Active, then click OK 8. Repeat the steps to create two more Job Plans: Job Plan: QTY-003 Description: Quarterly Job Plan" Template Type: Maintenance Duration: 8.00 Include Tasks in Schedule checked Tasks: (no Sequence values) 1 "Quarterly Task 1" 2 "Quarterly Task 2" 3 "Quarterly Task 3 w Nested Job Plan MO-001" Nested Job Plan: MO-001 Labor tab: Craft: ELECT "Electrician - 1st Class" Quantity: 1 Hours: 4.00 Job Plan: SA-006 Description: "Semi Annual Job Plan" Template Type: Maintenance Duration: 8.00 Include Tasks in Schedule checked Tasks: (no Sequence values) 1 "Semi Annual Task 1" 2 "Semi Annual Task 2" 3 "Semi Annual Task 3 w Nested Job Plan QTY-003" Nested Job Plan: QTY-003 Labor tab: Craft: ELECT "Electrician - 1st Class" Quantity: 1 Hours: 0.00 9. Go To Preventive Maintenance | Preventive Maintenance 10. Common Actions | New PM 11. Enter values: PM: P-001 Description: "Nested Job Plan Description Test" Asset: 13144 *change the Asset Status to Operating if necessary Work Type: PM Work Order Status: APPR Frequency tab: Use Last Work Order's Start Date to Calculate Next Due Date?: checked Frequency: 1 Frequency Units: MONTHS Estimated Next Due Date: 2 days ago Job Plan Sequence tab: MO-001 Sequence: 1 QTY-003 Sequence: 3 SA-006 Sequence: 6 12. Save the record 13. Common Actions | Change Status 14. In the New Status field, select Active, then click OK 15. More Actions | Generate Work Orders 16. Click OK at the System Message similar to, "BMXAA3208I - PM P-001 created work order B1458." 17. Repeat the Generate Work Orders action 5 more times (uncheck the "Use Frequency Criteria?" option each time) so that the PM Counter updates to 6 18. Note the Work Order number that gets generated on the 6th iteration (the Semi Annual sequence) 19. Go To Work Orders | Work Order Tracking 20. Open the Work Order that was generated on the 6th iteration 21. On the Plans tab | Children of Work Order section | view the Summary field value for the row (Record Class = WORKORDER) RESULT: The Work Order Description is "Semi Annual Task 1"; this is the Description from the Job Plan's first task. EXPECTED RESULT: The Work Order Description should be "Semi Annual Task 3 w Nested Job Plan QTY-003" The expected result is that the child Work Order that gets generated from the PM will take its Description from the Job Plan Task that contains the Nested Job Plan. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.3-IFIX20240227-1651 Build 20220823-0909 LOCAL WORKAROUND: none
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * PM WORK ORDERS GENERATED FROM NESTED JOB PLANS IN JOB PLAN * * SEQUENCE POPULATE WITH INCORRECT DESCRIPTIONS * ****************************************************************
Problem conclusion
The fix for this APAR will be contained in future release
Temporary fix
Comments
APAR Information
APAR number
IJ51020
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-04-29
Closed date
2024-06-12
Last modified date
2024-06-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
12 June 2024