IBM Support

IJ50265: ADDING A DOCUMENT WITH SPACE IN NAME ADDS A ? (SQLSERVER ) AND THEREFORE CAN'T BE OPENED.

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APAR status

  • Closed as program error.

Error description

  • Adding a document with space in name adds a ? (SQLServer ) and
    therefore can't be opened.
    Happens in Oracle and DB2 as well, but in SQLServer the ? is
    added causing the issue for not opening the url.
    
    The white space should be getting removed, but it is not. The
    difference with SQL server is that, when it is not removed, it
    displays as a question mark.
    
    
    
    
    
    
    STEPS TO REPRODUCE:
    
    7613 with SQLServer
    
    
    1. Go to Asset application and find 11400
    2. Click to Add file such as 2024-01-103-07p.m..pdf
    2024-01-103-07p.m..txt
    
    3. The result when added is
    \DOCLINKS\ATTACHMENTS/2024-01-103-07?p.m..pdf
    and can't be opened.
    
    
    
    
    RESULT:
    
    Space in file name is converted to ? when added
    
    
    
    
    
    EXPECTED RESULT:
    
    
    Should open as expected with no ? added to url.
    
    
    
    
    
    Product Version:
    
    
    Tivoli's process automation engine 7.6.1.3-IFIX20231223-1405
    Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-130
    

Local fix

  • use a standard space character in the filename instead of a
    NARROW NO-BREAK SPACE
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Adding a document with space in name adds a ? (SQLServer )   *
    * and therefore can't be opened.                               *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 8.x Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ50265

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-26

  • Closed date

    2024-04-09

  • Last modified date

    2024-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 April 2024