IBM Support

IJ50077: TPAE 7.6.1.2 - DUPLICATED QUERY IN LOGS AFTER SETTING SECURITY GROUPS AND GLOBAL DATA RESTRICTIONS

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APAR status

  • Closed as program error.

Error description

  • Problem description:
    
    When a user runs a query on an application to view data, Maximo
    automatically appends the Security Group Restrictions, the
    Global Data Restrictions and the App Settings to the SQL query
    in the background.
    
    If a user then clicks the download button to save the results as
    Excel, these restrictions are appended again - so they are
    duplicated.
    
    This causes considerable load on the database and may lead to a
    timeout.
    
    If a timeout occurs, the user will receive an Excel file as a
    download, but it will not contain all the data from the
    selection.
    
    Steps to reproduce:
    
    Go to Security Groups application and open MAXADMIN.
    Go to Sites tab, uncheck "Authorize Group for All Sites?". Add
    BEDFORD and MCLEAN sites.
    Go to More Actions > Global Data Restrictions. In Object
    Restrictions, add a new row.
    Object: WORKORDER. Type: QUALIFIED. "Reevaluate?" checked.
    From "Condition" field, go to "Conditional Expression Manager"
    application.
    Add a new row. Condition: WOPRIORITY. Type: EXPRESSION.
    Expression: wopriority > 1
    Save and use return with value to populate the Condition field
    with "WOPRIORITY".
    Click OK to close the Global Data Restritions dialog.
    Go to Logging application. Change "sql" log level to INFO. Go to
    More Actions > Apply Settings.
    Go to Users application and create a new User. In Groups tab,
    keep only EVERYONE and MAXADMIN groups.
    Log out and log back in with the user created in previous step.
    Go to Work Order Tracking application. Hit enter to bring all
    records. Observe the query generated in the logs (there is
    duplicated data restriction in query)
    From the result list, click the Download button. Once again,
    observe the query generated in the logs (there is duplicated
    data restriction in query)
    
    Current results:
    
    The query is generated twice in the logs
    
    Expected results:
    
    The query should get generated only once.
    
    Environment:
    
    Tivoli's process automation engine 7.6.1.2
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DUPLICATED QUERY IN LOGS AFTER SETTING SECURITY GROUPS AND   *
    * GLOBAL DATA RESTRICTIONS                                     *
    ****************************************************************
    

Problem conclusion

  • A fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ50077

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-16

  • Closed date

    2024-06-18

  • Last modified date

    2024-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
19 June 2024