IJ50019: ISSUE REPORTING ACTUALS FOR ROTATING ASSET IN WORK ORDER

APAR status

• Closed as program error.

Error description

• TITLE:
  
  Issue reporting Actuals for rotating asset in Work Order
  
  DESCRIPTION:
  While repopulating a rotating asset in Actuals tab of Work Order
  Tracking application, updated by another user error is
  encountered.
  
  STEPS TO REPRODUCE:
  1. Go to Work Order Tracking application.
  2. Choose a Wo in APPR status.
  3. Go to Actuals and then Tools.
  4. Press New Row.
  5. Choose a rotating asset from the list.
  6. The field Tool is automatically populated.
  7. Remove the data in the field Tool.
  8. Choose again the rotating asset.
  9. Save.
  
  ACTUAL RESULT:
  
  Below error is encountered,
  BMXAA8229W - Record ITEMORGINFO : Service=TOOLTEST Item Set=SET1
  Organization=EAGLENA has been updated by another user. Your
  changes have not been saved. Refresh the record and try again.
  
  EXPECTED RESULT:
  Record should get saved without any issue.
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ISSUE REPORTING ACTUALS FOR ROTATING ASSET IN WORK ORDER     *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 9.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels