APAR status
Closed as program error.
Error description
The problem is the event's Identifier contains a ? character because it has a URL with parameters, and the code it thinking they are values to be set. 23 Jan 2024 10:53:08,886 ERROR [ObjectServerSQLHandler] pool-5-thread-3114sql/values mismatch in SQL UPDATE alerts.status SET imp_stat = ? WHERE Identifier='xx.xxx.xxx.xx FTPBatchFileOutBoundDeliveryXml_V1 S2PROD_V2 DATAPOWER-NOTIFICATION-MIB 0x80e00625 https://hostname:port/ path?Param1=xxx] Conne \'https://hostname:port/path?Param2'; 23 Jan 2024 10:53:08,886 INFO [ObjectServerSQLHandler] pool-5-thread-3114 Count Tokens 4 23 Jan 2024 10:53:08,886 INFO [ObjectServerSQLHandler] pool-5-thread-3114 Values Size 1 23 Jan 2024 10:53:08,886 INFO [ObjectServerSQLHandler] pool-5-thread-3114 'XXX@YYY.com,Event.M anagement.Secondary@YYY.com'getSqlEscapedStringValue v 23 Jan 2024 10:53:08,886 ERROR [DynamicOrgNode] Unhandled error in run java.lang.IllegalArgumentException: sql/values mismatch at com.micromuse.response.event.ObjectServerSQLHandler.execute Statement(ObjectServerSQLHandler.java:303)~[nci.jar:?] at com.micromuse.response.event.ObjectServerSQLHandler.execute Statement(ObjectServerSQLHandler.java:280)~[nci.jar:?] at com.micromuse.response.event.ObjectServerSQLHandler.update( ObjectServerSQLHandler.java:223)~[nci.jar:?] at com.micromuse.response.dblayer.SQLOrgNode.updateBatch(SQLOr gNode.java:384)~[nci.jar:?] at com.micromuse.response.dblayer.DynamicOrgNode$BatchUpdater. run(DynamicOrgNode.java:857)~[nci.jar:?] at com.micromuse.response.common.parser.ImpactFunctionImpl.pro cessUpdateObjects(ImpactFunctionImpl.java:207)~[nci.jar:?]
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Impact Users * **************************************************************** * PROBLEM DESCRIPTION: * * GENERATED SQL FOR ORGNODE UPDATES FAILS IF THE FIELD VALUES * * CONTAIN ? CHARACTER * * * * ERROR [ActionTreeLogger] Error executing error handler for * * policy: critical * * com.micromuse.response.common.PolicyProcessingException: * * sql/values mismatch in DefaultExceptionHandler * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: |Fix Pack | 7.1.0-TIV-NCI-FP0033 |
Temporary fix
Comments
APAR Information
APAR number
IJ49846
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-01-24
Closed date
2024-02-10
Last modified date
2024-02-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
Document Information
Modified date:
11 February 2024