IBM Support

IJ48942: WORK ORDER STATUS NOT UPDATING/REFRESH IN GRAPHICAL WORK WEEK APPLICATION AUTOMATICALLY

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APAR status

  • Closed as program error.

Error description

  • ---------------------------------------------------------------
    ---------
    DESCRIPTION:
    ---------------------------------------------------------------
    ---------
    When user do status change from Graphical work week application,
    status is not refreshing in Graphical View tab worklist section.
    User must manually refresh the work list.
    
    Steps to Replicate:
    
    1) Go to Graphical Work Week application and create or bring up
    a work list
    
    2) Under Graphical View tab enable both Assignment Status and
    Work Order Status to be able to show them in the list.
    Move both Assignment Status and Work Order Status to be close to
    the work order number for easier viewing.
    
    Right click any work order in the work list tab
    
    Click on change status change status dialog will open change
    the status. (ie: APPR to WSCH)
    Verify the status change in work list
    
    
    CURRENT ERRONEOUS RESULT: The status has not changed for the
    new chosen one. You must click Refresh Work List to confirm the
    change.
    
    EXPECTED RESULT: Updating to the new status should be automatic.
    
    
    ---------------------------------------------------------------
    ---------
    Environment:
    ---------------------------------------------------------------
    ---------
    Version of Maximo: Maximo 7613 - Schedule 7682
    Application within Maximo: Graphical Work Week
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Scheduler users                                              *
    ****************************************************************
    

Problem conclusion

  • A fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ48942

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    768

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-10-17

  • Closed date

    2023-12-29

  • Last modified date

    2023-12-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"768","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
29 December 2023