IBM Support

IJ48624: CHARGE TO STORE FUNCTIONALITY IS INCONSISTENTLY ADDING THE INVCOST TO AN INCORRECT ASSET

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APAR status

  • Closed as program error.

Error description

  • When using the Charge to Store functionality / flag on a work
    order, if the Asset used on the work order has historically
    appeared in different Site, when Maximo goes to move the Cost
    from the work korder into the Inventory Cost of the Asset, it
    seems to be selecting the Asset based on the first that appears
    in the query when it should be using the Asset Num + SiteID
    combination.
    
    STEPS TO REPLICATE:
    
    1) Login as Wilson and change the default insert site to FLEET
    
    2) Go to Item Master application and create a new item.
    Itemnum: ROT12345
    Rotating: yes
    Capitalized: no
    Change it status to ACTIVE
    
    3) Go to Assets application and create a new asset
    Asset: 12345
    Location: LEASEUSA
    Itemnum: ROT12345
    
    Change it status to DECOMMISSIONED
    
    4) Go to Profile and change the default insert site to MCLEAN
    
    5) Go to Assets application and create a new asset
    Asset: 12345
    Location: 5THFLOOR
    Itemnum: ROT12345
    
    Change it status to DECOMMISSIONED
    
    6) Go to Profile and change the default insert site to BEDFORD
    
    7) Go to Assets application and create a new asset
    Asset: 12345
    Location: OFF301
    Itemnum: ROT12345
    
    Change it status to OPERATING
    
    8) Go to Work Order Tracking application and create a new work
    order
    Asset: 12345
    Location: OFF301
    Charge to Store?: checked
    
    Complete all required fields
    
    Change status to APPR
    
    9) Under Actuals tab > Material (could be Tools, Labor - It
    makes no difference which one is chosen)
    Line Type: MATERIAL
    Quantity: 100
    Unit Cost: 1200.00
    Line cost: 120000.00
    
    Save
    
    Change Status to COMPLETE
    
    10) Run the following query:
    SELECT A.ASSETNUM, A.SITEID, A.LOCATION, A.STATUS, A.STATUSDATE,
    A.INVCOST, A.ITEMNUM, B.ROTATING
    FROM ASSET A JOIN ITEM B ON A.ITEMNUM = B.ITEMNUM
    WHERE A.ASSETNUM = '12345';
    
    CURRENT ERRONEOUS RESULT: It seems like Maximo is putting the
    cost against the first asset that appears in the system search
    (Siteid FLEET - status DECOMMISSIONED).
    
    12345 FLEET LEASEUSA DECOMMISSIONED 2023-09-15 18:52:30.000
    120000 ROT12345 1
    12345 BEDFORD 5THFLOOR DECOMMISSIONED 2023-09-15 18:49:57.000 0
    ROT12345 1
    12345 BEDFORD OFF301 OPERATING 2023-09-15 18:54:33.000 0
    ROT12345 1
    
    EXPECTED RESULT: At this stage the Charge to Store functionality
    should take the actuals from the work order and put them against
    the Asset identified on the work order (Siteid BEDFORD - Status
    OPERATING)
    
    Version of Maximo: Maximo 7612
    Application within Maximo: Assets
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CHARGE TO STORE FUNCTIONALITY IS INCONSISTENTLY ADDING THE   *
    * INVCOST TO AN INCORRECT ASSET                                *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ48624

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-18

  • Closed date

    2023-10-16

  • Last modified date

    2023-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 October 2023