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IJ48555: WHITE SCREEN IN INSPECTION APPLICATION WHEN RETURNING TO WORK LIST

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APAR status

  • Closed as fixed if next.

Error description

  • Problem:
    
    When scanning a barcode offline with the inspection application,
    when you return to the work list after completing the inspection
    you are presented with a white page rather then the worklist.
    
    Steps to reproduce:
    
    1) Log into Inspection app.
    2) Download worklist
    3) Go offline
    4) Select "Scan Bar Code"
    
    5) Use built in camera to scan barcode for an asset on one of
    the work orders
    6) Complete work order
    7) Use device Back button to return to worklist
    
    Result:
    
    
    The worklist does not display and the page remains white.
    
    
    Expected Results:
    
    
    Return to the worklist with your search results
    
    Environment:
    
    Maximo Anywhere Interim Fix 4
    

Local fix

  • N/A
    

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IJ48555

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    764

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-13

  • Closed date

    2023-09-18

  • Last modified date

    2023-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"764","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
18 September 2023