IJ47666: TPAE 7.6.1.3 - WHEN MXE.REPORT.BIRT.PRINTSEPARATERECORD = 1, PRINTING WHILE CHANGING THE STATUS OF WORKORDER FAILS AND THROWS AN

APAR status

• Closed as program error.

Error description

• Problem description:
  
  "Print or Email Work Order Report when change status in
  background selected?" option not working when using "Change
  Status" action.
  
  
  
  Steps to reproduce:
  
  Make sure mxe.report.birt.PrintSeparateRecord system property is
  set to 1.
  
  1. Open a Work Order click on "Change Status"
  
  2. Check the option "Print or Email Work Order Report when
  change status in background selected?"
  
  Current results:
  
  Printing while the Work Order status changes is not working and
  a "null pointer" exception is thrown in the logs.
  
  Expected results:
  
  The print should work regardless of the value specified for
  mxe.report.birt.PrintSeparateRecord
  
  
  Environment:
  
  Tivoli's process automation engine 7.6.1.3
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN MXE.REPORT.BIRT.PRINTSEPARATERECORD = 1, PRINTING WHILE *
  * CHANGING THE STATUS OF WORKORDER FAILS AND THROWS EXCEPTION  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels