IJ47145: BAD GATEWAY ERROR WHILE WORKING IN MAXIMO MOBILE

APAR status

• Closed as program error.

Error description

• While working in Maximo Mobile in an environment with Maximo for
  Transportation a Bad Gateway error is displayed.
  STEPS TO REPRODUCE:
  On web interface:
  1. Login to the Maximo environment as wilson
  2. Work Orders | Role Based Applications | Technician
  3. Let the application load
  
  On Mobile Device:
  1. Login to the Mobile application as wilson
  2. Wait for supporting data to start downloading
  RESULT:
  A bad gateway error occurs, and the server console shows the
  following error - BMXAA4199E - The remote object of the server
  cannot be accessed. A network error has occured. Contact the
  network administrator to correct the network error and restart
  the server. at psdi.plust.app.workorder.PlusTWO.initFieldFlagsO
  nMbo(PlusTWO.java:193)
  EXPECTED RESULT:
  The Technician application should load successfully.
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.3
  IBM Maximo Mobile 8.9.0
  IBM Maximo for Transportation 7.6.2.6
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BAD GATEWAY ERROR WHILE WORKING IN MAXIMO MOBILE             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MX TRANSPORTATI

• Fixed component ID

  5724R5500

Applicable component levels