IBM Support

IJ46377: ASSET ATTRIBUTE WITH DATE DATATYPE IS NOT ALLOWING SAVE AND SHOWING WRONG ERROR MESSAGE

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APAR status

  • Closed as program error.

Error description

  • Description:
    Asset Attribute with Date Datatype is not allowing save and
    showing wrong error message
    
    STEPS TO REPRODUCE:
    
    1. Login to Maximo as maxadmin
    
    2. Go to Classfications --> Create a new Classification
    (CLASSTEST)
    Use with: SR object
    
    3. Attributes section --> Choose an Attribute with Datatype DATE
    
    I have selected an Attribute called DATE which has a datatype of
    DATE
    
    4. Save the classfication
    
    5. Go to Ticket Template application --> Create a new Ticket
    Template (1012)
    Class: SR
    
    6. Go to Specifications tab and associate Classification
    CLASSTEST to this record
    
    7. Set DATE attribute as Mandatory (THIS IS AN IMPORTANT STEP to
    reproduce the error)
    
    8. Save the record and change status Active
    
    9. Go to Service Requests Applications --> Create a new SR
    (1191)
    Summary: Test
    
    10. More Actions --> Apply Service Request Template (1011)
    
    11. Save the record
    
    RESULT:
    Error:
    BMXAA0191E - Field Table Value for attribute DATE is required.
    Please enter a value.
    
    EXPECTED RESULT:
    The SR record should be saved without any error.
    
    PRODUCT:
    TPAE 7612
    TPAE 7613
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Classification attributes with the DATE data type are not    *
    * copied from the Ticket Template to the SR record and the SR  *
    * record displays the wrong error message upon save if the     *
    * attribute is marked as mandatory.                            *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be included in a future Release
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ46377

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-04-11

  • Closed date

    2023-09-18

  • Last modified date

    2023-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
18 September 2023