IJ45573: ON TADDM FP9, AFTER VIRTUAL CENTER SERVER DISCOVERY, FQDN IS MISSING FOR THE ESX SERVER WHICH RUNNING ON A DELL INC, POWEREDGE

APAR status

• Closed as program error.

Error description

• On TADDM FP9 ,After Virtual Center Server discovery, FQDN values
  coming as blank for the ESX server which running on a Dell Inc,
  PowerEdge host.
  And due to which the display name for the ESX server read as
  "Dell Inc.:PowerEdge R730:<serial number>" where the end is the
  serial number.
  
  In sensor logs we did not found any specific error/exception
  there.
  On DMP only for ESX servers ,the FQDN values shown as blank and
  wrong display name created like this "Dell Inc.:PowerEdge
  R730:<serial number>"
  
  After analysis of relevant code module , we found FQDN values
  getting set in the result object on the basis of few conditions
  
  and it seems condition did not satisfy , due to which FQDN did
  not set.
  
  In order to resolve this problem,
  we need to modify the condition statement according to the
  Client ESX server details ,so FQDN set properly for their ESX
  servers.
  

Local fix

• N/A
  ###########################################
  

Problem summary

•  With TADDM 7.3.0.9 for the VirtualCenter
  Server discovery, FQDN values discovered as blank for the ESX
  server running on a Dell Inc, PowerEdge host. As a result On DMP
  for ESX servers the FQDN values are shown as blank and due to
  this the wrong display name is created, for example:
  "Dell Inc.:PowerEdge R730:<serial number>"
  

Problem conclusion

•  Code has been corrected to modify the
  condition in ESX discovery code so that the FQDN attrribute
  is correctly discovered and set for ESX servers.
  The fix for this APAR is contined in the following maintenance
  packages: | Fix Pack| 7.3.0-TIV-ITADDM-FP0011
  

Temporary fix

•  n/a
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  APP DEPENDENCY

• Fixed component ID

  5724N5500

Applicable component levels