IJ45038: THE "HAS FOLLOW UP WORK" CHECKBOX IS SELECTED INCORRECTLY IN WORK ORDER TRACKING APPLICATION

APAR status

• Closed as program error.

Error description

• Problem Description
  Users are experiencing a behavior in work order application
  while clicking to generate a follow up work order, then decided
  to cancel it or clicked by mistake to generate a follow up work
  order but Maximo selected the "Has Follow Up Work" flag even if
  the record has not been created.
  
  STEPS TO REPRODUCE:
  
  Make sure you have the Repair Facilities enabled in
  Organization app in your system.
  
  
  .GO TO >> ADMINISTRATION >> ORGANIZATION
  .Bring up EAGLENA
  .MORE ACTIONS >> WORK ORDER OPTIONS >> OTHER ORGANIZATION
  OPTIONS
  .Make sure to check the option "Enable Repair Facilities?"
  
  
  .GO TO >> WORK ORDERS >> WORK ORDER TRACKING
  .Bring up any work order in INPRG status, It's not a task and
  "Has Follow-up Work?" attribute unchecked (ie 2004 - maxdemo
  record)
  .MORE ACTIONS >> CREATE >> WORK ORDER
  .Maximo shows the "Create Work Order" dialog
  .Click in Cancel
  
  RESULTS: "Has Follow-up Work?" flag is selected
  
  EXPECTED RESULTS:   While clicking in cancel button user expects
  that Maximo does not select the option "Has Follow-up Work?"
  
  REPORTED IN VERSION:
  
  Tivoli's process automation engine 7.6.1.3
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The HASFOLLOWUPWORK checkbox on a Work Order is checked      *
  * incorrectly after cancelling the Create Work Order dialog    *
  * when Repair Facilities are enabled.                          *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future Release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels