IJ43119: ERROR BMXAA4214E IN GRAPHICAL SCHEDULING WHEN PERFORMING ALT + LEFT MOUSE CLICK ON WORK IN GRAPHICAL VIEW

APAR status

• Closed as program error.

Error description

• In Graphical Scheduling, when using Alt + Left mouse click, on a
  Graphical View work block, an error is displayed:
  Error "BMXAA4214E - An unknown error has occurred. Please
  contact your system administrator for assistance. Gather
  the logs from the <HOME> directory and determine where and why
  the error occurred. null"
  
  STEPS TO REPLICATE:
  1. Go to Graphical Scheduling application
  2. Create a work list:
  Set Name: WOTEST
  Set Calendar/Shift: DAY/DAY
  In Work Queries,
  Set Data Source: WORKORDER
  Set Where Condition: WONUM LIKE 'WO%'
  Save
  3. Click Graphical View
  4. In any work bar, perform Alt + Left mouse click
  
  RESULTS:
  Error "BMXAA4214E - An unknown error has occurred. Please
  contact your system administrator for assistance. Gather
  the logs from the <HOME> directory and determine where and why
  the error occurred. null"
  
  Systemout.log errors:
  
  ERROR: Failed to invoke Method: getTooltip with signature [null,
  @com.ibm.tivoli.maximo.miniapps.control.annotations.MXEventPara
  m(value=projectid),@com.ibm.tivoli.maximo.miniapps.control.annot
  m(value=col),@com.ibm.tivoli.maximo.miniapps.control.annotations
  m(value=id)]with args [id: 3, appId:schedacm, pageId:mainrec, 10
  PM_1130_BEDFORD_EAGLENA__2]
  at java.lang.reflect.Method.invoke(Method.java:508)
  t psdi.webclient.servlet.WebClientServlet.handleRequest(WebClie
  ntServlet.java:141)
  at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServ
  let.java:52)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
  at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(Servl
  etWrapper.java:1230)
  at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest
  (ServletWrapper.jav
  
  EXPECTED RESULT:
  
  No error
  
  REPORTED IN VERSION:
  
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels