IBM Support

IJ41409: SNAP OR SNAP SVCOLLECT FAILED TO COLLECT CMDB WHEN RUN IN PADMIN

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APAR status

  • Closed as program error.

Error description

  • snap svCollect / general or without option on VIOS
3.1.3.x
fails to collect CM_DB (postgres).

The following error is seen in ./svCollect/svCollect.err

Could not load program
/usr/ios/db/postgres13/bin/pg_dump:
        Dependent module libpq.a(libpq.so.5) could not be
loaded.
Could not load module libpq.a(libpq.so.5).
System error: No such file or directory

Local fix

  • 



Problem summary


    

  • Snap run as padmin will fail to collect VIOS datbases.

    



Problem conclusion


    

  • Correct snap code to be able to run pg_dump/pg_restore and
collect the databases.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ41409
    • 

  • Reported component name
    VIRTUAL I/O SER
    • 

  • Reported component ID
    5765G3400
    • 

  • Reported release
    310
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-07-28
    • 

  • Closed date
    2023-04-10
    • 

  • Last modified date
    2023-05-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
IJ46870
    

    • 



Fix information


    

  • Fixed component name
    VIRTUAL I/O SER
    • 

  • Fixed component ID
    5765G3400
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"310","Line of Business":{"code":"LOB57","label":"Power"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            20 May 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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