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IJ40323: WHEN USER'S TIMEZONE IS DIFFERENT THAN SERVER TIMEZONE, LICENSE USAGE DETAIL HISTORY SHOWS A BLANK REPORT.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPLICATE:

When the server timezone does not match the Timezone of a user,
the License Usage Detail History report returns a blank report.

ENVIRONMENT: -
PRODUCT VERSION:


Maximo 7.6.1.2

AFFECTED APPLICATION : License Usage Detail History Report.

Local fix

  • Run the report as a user whose Timezone is that same as the
server.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* MAXIMO                                                       *
****************************************************************

Problem conclusion

  • This problem is not applicable to Manage, but will be fixed in
IFIXes for 7.6.1.X.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ40323
    • 

  • Reported component name
    MAXIMO REPORTIN
    • 

  • Reported component ID
    TIVOREPTS
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-05-27
    • 

  • Closed date
    2023-06-26
    • 

  • Last modified date
    2023-06-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO REPORTIN
    • 

  • Fixed component ID
    TIVOREPTS
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 June 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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