IJ39856: ERROR IN SYSTEMOUT.LOG WHEN CANCELING CHANGE ITEM NUMBER ACTION

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  This issue may affect customers who use log analyzers, or in
  this case, customers who use log output to trigger actions via
  Escalation, Automation Scripts, or other such operations.
  
  When the User cancels, or clears a value from the Change Item
  Number dialog, the ClassStructureID does not get cleared as it
  should, and this causes an exception in the Systemout.log file.
  
  In this scenario, the User cleared the Item Number from the
  Change Item Number dialog, but the Classification / Description
  were still present on the Specifications tab. This is likely
  because the error at line 209 of the action() method in the
  FldAssetItemnum field class is occurring before the line where
  the ClassStructureID is set to NULL.
  
  It is observed that there is no error in the UI when the ItemNum
  is being cleared, the exception in the log is causing the
  action() method in the FldAssetItemNum.class to stop processing
  and certain updates that should occur do not. For example, when
  the ItemNum is cleared, the ClassStructureID and ConditionCode
  should be cleared but that isn't happening when the error
  occurs.
  
  This error was discovered by a User who had implemented a
  peripheral action that was expected to execute after the
  action() method in the FldAssetItemNum.class.  It did not
  execute because of the exceptions that were appearing in the
  log.  This subsequently prevented the action() method from
  completing.
  
  
  STEPS TO REPRODUCE:
  1. Log in to maxdemo instance
  2. Go To Assets | Assets
  3. In the Asset field enter 7125 and press Enter
  4. Click 7125 to open the record
  5. Verify the Rotating Item field value is D600
  6. More Actions | Change Item Number
  7. Do not enter a value and click OK
  8. View the Systemout.log file similar to (2 excerpts shown):
  
  [5/3/22 9:43:27:701 EDT] 00000bff SystemOut O 03 May 2022
  09:43:27:701 [INFO ] [ASSETSPEC] BMXAA6719I - USER = (MAXADMIN)
  SPID = (498) app (null) object (ASSETSPEC) : select * from
  assetspec where assetnum= '7125' and classstructureid = '1221'
  and siteid= 'BEDFORD' and ((startmeasure >= 0.0 and startmeasure
  <= 0.0 ) or (endmeasure >= 0.0 and endmeasure <= 0.0 ) or
  (startmeasure <= 0.0 and endmeasure >= 0.0 ) or (startmeasure >=
  0.0 and endmeasure <= 0.0 ) or (startmeasure is null or
  endmeasure is null))
  [5/3/22 9:43:27:781 EDT] 00000bff SystemErr R Logged an
  exception at: psdi.webclient.system.beans.DataBean.callBeanMeth
  od(DataBean.java:6948)
  [5/3/22 9:43:27:781 EDT] 00000bff SystemErr R
  java.lang.reflect.InvocationTargetException: null
  [5/3/22 9:43:27:782 EDT] 00000bff SystemErr R
  java.lang.reflect.InvocationTargetException
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce
  ssorImpl.java:90)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMe
  thodAccessorImpl.java:55)
  at java.lang.reflect.Method.invoke(Method.java:508)...
  
  ...Caused by: java.lang.NullPointerException
  at
  psdi.app.asset.FldAssetItemnum.action(FldAssetItemnum.java:209)
  at psdi.mbo.MboValue.validate(MboValue.java:1768)
  at psdi.mbo.MboValue.setValue(MboValue.java:924)
  at psdi.mbo.MboValue._setValueNull(MboValue.java:522)
  at psdi.mbo.MboValue.setValueNull(MboValue.java:506)
  at psdi.mbo.Mbo.setValueNull(Mbo.java:3212)
  at psdi.app.asset.Asset.setItemNum(Asset.java:4941)
  at psdi.app.asset.virtual.ChangeItemnumSet.execute(ChangeItemnu
  mSet.java:76)
  at
  psdi.webclient.system.beans.DataBean.execute(DataBean.java:6662)
  
  ... 69 more
  
  9. More Actions | Change Item Number
  10. In the New Item field enter "D600", then click OK.
  11. View the Systemout.log file
  
  RESULT:
  Similar output in the log
  
  EXPECTED RESULT:
  No errors in the log, or the method which clears the
  Classification completes without error
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2-IFIX20220330-1115
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-80
  

Local fix

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When the User cancels, or clears a value from the Change     *
  * Item Number dialog, the ClassStructureID does not get        *
  * cleared as it                                                *
  * should, and this causes an exception in the Systemout.log    *
  * file.                                                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels