IBM Support

IJ37519: RECEIVING ERROR: BMXAA6713E WHEN CHANGING A ROTATING ITEM IN ASSET APPLICATION

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:  Receiving error: BMXAA6713E when changing a rotating
    item in Asset application.
    
    STEPS TO REPLICATE:
    1. Go to Item Master application
    Create an item (1021)
    Ensure "rotating" is checked
    Set Meter Group: CLASS8 (which has 4 meters)
    Save
    
    Create an item (1022)
    Ensure "rotating" is checked
    Set Meter Group: CLASS8 (which has 4 meters)
    Save
    
    2.Go to Asset Application
    Create an Asset (T01)
    Save
    
    3. More Actions / Change Item Number
    Set 1021
    Click OK
    
    4. More Actions / Change Item Number
    Set 1022
    Click OK - Will receive error "BMXAA8665W asking whether to
    allow sequence number duplication"
    Click Yes or NO
    
    RESULTS:  Error "BMXAA6713E - The MBO fetch operation failed in
    the mboset with the SQL error code -4470. The record could not
    be retrieved from the database. See the log file for more
    details about the error."
    
    EXPECTED RESULT:  No error when changing item number
    
    REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
    
    AFFECTED APPLICATION (for Maximo Only): Asset application
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Asset Meter                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Receiving error: BMXAA6713E when changing a rotating         *
    * item in Asset application.                                   *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ37519

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-30

  • Closed date

    2022-11-21

  • Last modified date

    2022-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Maximo
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
21 November 2022