IJ35550: BMXAA4187E - THE RELATIONSHIP SERVRECTRANS DOES NOT EXIST FOR BUSINESS OBJECT WORK ORDER.

APAR status

• Closed as program error.

Error description

• Problem description
  
  BMXAA4187E - The relationship SERVRECTRANS does not exist for
  business object WORK ORDER.
  
  
  STEPS TO REPRODUCE:
  1.Go to Service Request Application
  
  2.Select any Service Request
  
  3. Select more action Create a Work Order
  
  UNEXPECTED RESULTS:
  
  4. Error is displayed: BMXAA4187E - The relationship
  SERVRECTRANS does not exist for business object WORKORDER.
  Verify that the relationship specified in parameter SERVRECTRANS
  exists in the Maxrelationship table.
  
  EXPECTED RESULTS:
  When creating an Work Order from service request application no
  error message should be observed.
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

• client needs an ifix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BMXAA4187E - The relationship SERVRECTRANS does not exist    *
  * for                                                          *
  *  business object WORK ORDER.                                 *
  ****************************************************************
  STEPS TO REPRODUCE:
  1.Go to Service Request Application
  2.Select any Service Request
  3. Select more action Create a Work Order
  UNEXPECTED RESULTS:
  4. Error is displayed: BMXAA4187E - The relationship
  SERVRECTRANS does not exist for business object WORKORDER.
  Verify that the relationship specified in parameter
  SERVRECTRANS
  exists in the Maxrelationship table.
  EXPECTED RESULTS:
  When creating an Work Order from service request application no
  error message should be observed.
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels