IJ35287: UNABLE TO SELECT CLASSIFICATION IN ADVANCED SEARCH OF ASSETS/WORK ORDER APPLICATIONS

APAR status

• Closed as program error.

Error description

• Description:
  Unable to select classification in Advanced Search of
  Assets/Work Order applications
  
  STEPS TO REPRODUCE:
  
  - Login to Maximo
  - Go to Assets --> List View --> Advanced Search --> More Search
  Fields --> Classifications
  - Select Classification --> Try to select any classification
  
  RESULT:
  Nothing happens. Unable to select any classfication
  
  EXPECTED RESULT:
  User should be able to select the classfication
  
  Note:
  Users see a similar behavior in Work Order Tracking application.
  
  
  PRODUCT:
  TPAE 7612
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Advanced Search > More Search Fields > Classification lookup *
  * does not return with value when descriptive text is          *
  * selected.                                                    *
  ****************************************************************
  STEPS TO REPRODUCE:
   1. Go to Assets --> List View --> Advanced Search --> More
  Search Fields --> Classifications --> Select Classification.
   2. Select the descriptive text of any classification.
   RESULT:
   The node is selected.
   EXPECTED RESULT:
   The selected value should be returned to the Classification
  field as occurs when the node icon is clicked instead of the
  text. In the applications when classifying an object, the user
  can click either the icon or text to return to the
  Classification field with the value.
   Note:
   Users see a similar behavior in Work Order Tracking
  application.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels