IJ35279: USER IS UNABLE TO ATTACH MULTIPLE JPEGS

APAR status

• Closed as program error.

Error description

• ISSUE: User is unable to attach multiple JPEGs
  
  STEPS TO REPRODUCE:
  1. Login to Maximo
  
  2. Go to Work Order Tracking | Work Order
  3. Click New
  4. Add required fields
  5. Click on the paper click image -> Add New Attachments -> Add
  New File
  6. In the Create File Attachment dialog window, select multiple
  JPEG images
  7. Uncheck the checkbox "Print attached document with report if
  printable type?"
  8. Click OK
  
  EXPECTED RESULT:
  JPEG images get attached.
  
  ACTUAL RESULT:
  "BMXAA6152 - This file type cannot be printed. To attach this
  file, clear the Print attached document with report if printable
  type? check box"
  
  FOUND IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * User is unable to attach multiple JPEGs                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels