IBM Support

IJ34249: ASSET WARRANTY CONTRACTS(TR) EXTEND WARRANTY COVERAGE,FIRST ASSET FROM THE WARRANTY ASSET TABLE ALWAYS DISPLAYED

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APAR status

  • Closed as program error.

Error description

  • When trying to extend the warranty coverage in Asset Warranty
    Contracts(Tr), the first asset from warranty asset table
    displays in extend warranty coverage dialog no matter which
    asset you have selected.
    
    
    STEPS TO REPRODUCE:
    1)Go to Warranties (TR) select Asset Warranty Contracts(TR)
    2)Create an Asset Warranty Contract
    enter start date, end date and renewal date make it for 1 month,
    Vendor= BEX
    3)Properties tab > select Extendable?
    4)Coverage tab >click new row add coverage
    Component> select from value list a component code (go to
    component codes TR to setup)
    Line Description enter the component code description
    Duration=2
    Time Unit=week
    Check Covers Children?
    4a)Click new Row > repeat Step 4 populating the same fields
    select a different component code
    4b)Click new Row > repeat Step 4 populating the same fields
    select a different component code
    5)Save
    6)Select Authorize Sites > select Bedford
    7)Change status to APPR
    8)Associated Assets tab - Add 3 Assets
    Click New Row >Asset=testasset 1
    Click New Row >Asset=testasset 2
    Click New Row >Asset=testasset 3
    9)Save
    10)From the Associated Assets tab >highlight the 2nd Asset from
    the Asset table(testasset 2)
    11)Coverage for Asset table notice the highlighted Asset from
    the Asset Table denotes being the Coverage for testasset 2
    12)select one of the Coverage components and select the Extend
    Warranty Coverage Icon
    13)Extend Warranty Coverage Icon opens the Extend Warranty
    coverage window,
    
    RESULTS:The Asset listed is the first asset(testasset 1)
    in your Asset table this is incorrect.
    The asset listed in the Extend Warranty Coverage should be
    testasset 2 since this is the asset selected in the Asset table
    to review and extend the coverage for, same issue for any asset
    that is highlighted other than the 1st asset in the list.
    
    
    EXPECTED RESULTS: The Extend Warranty Coverage when opened
    should display the correct asset selected from the Asset table.
    
    
    REPORTED VERSION:
    IBM Maximo for Transportation 7.6.2.5  and 7.6.2.6
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo for Transportation users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When trying to extend the warranty coverage in Asset         *
    * Warranty Contracts(Tr), the first asset from warranty asset  *
    * table displays in extend warranty coverage dialog no matter  *
    * which asset you have selected.                               *
    ****************************************************************
    

Problem conclusion

  • A change in the code was made to fix the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34249

  • Reported component name

    MX TRANSPORTATI

  • Reported component ID

    5724R5500

  • Reported release

    762

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-06

  • Closed date

    2021-08-25

  • Last modified date

    2021-08-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MX TRANSPORTATI

  • Fixed component ID

    5724R5500

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLL9Z","label":"Maximo for Transportation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762"}]

Document Information

Modified date:
26 August 2021