IJ33776: UNABLE TO CHANGE THE WORK ORDER TASK STATUS WHEN THERE ARE MULTIPLE PLANNED MATERIALS.

APAR status

• Closed as program error.

Error description

• DESCRIPTION: Status of all the work order tasks cannot be
  changed if there are multiple Planned Materials in the work
  order.
  
  
  STEPS TO REPRODUCE:
  
  1) Go to Organizations application; Click EAGLENA;
  Under More Actions, click select Inventory Options and check
  ?Automatically create usage documents for new reservations??
  
  2) Go to Job Plans application;
  (i) Create a new Job Plan: TEST_JP; Description: Test Job Plan;
  Organization: EAGLENA; Site: BEDFORD
  (ii) Duration: 4:00; WO Priority: 1
  (iii) Insert four Job Plan Tasks (Task 1 ? Task 4) with 1:00
  duration each.
  (a) Task: 10; Description: Task 10; Duration: 1:00;
  (b) Task: 20; Description: Task 20; Duration: 1:00;
  (c) Task: 30; Description: Task 30; Duration: 1:00;
  (d) Task: 40; Description: Task 40; Duration: 1:00;
  (iv) Under Labor, Planned Labor; Insert a craft: ELECT; Skill
  Level: FIRSTCLASS; Vendor: EMI
  (v) Switch to Materials tab; Insert three materials for each
  Task - Task 10, Task 20 and Task 30 as below:
  Task: 10
  (a) Task: 10; Item: 0-0031; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 4.00
  (b) Task: 10; Item: 2951-09-10; Storeroom: CENTRAL; Storeroom
  Site: BEDFORD; Item Quantity: 1.00
  (c) Task: 10; Item: 0-0048; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 5.00
  
  Task: 20
  (a) Task: 20; Item: 0-0031; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 4.00
  (b) Task: 20; Item: 2951-09-10; Storeroom: CENTRAL; Storeroom
  Site: BEDFORD; Item Quantity: 1.00
  (c) Task: 20; Item: 0-0048; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 5.00
  
  Task: 30
  (a) Task: 30; Item: 0-0031; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 4.00
  (b) Task: 30; Item: 2951-09-10; Storeroom: CENTRAL; Storeroom
  Site: BEDFORD; Item Quantity: 1.00
  (c) Task: 30; Item: 0-0048; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 5.00
  
  Insert one material for Task: 40
  (a) Task: 40; Item: 0-0048; Storeroom: CENTRAL; Storeroom Site:
  BEDFORD; Item Quantity: 3.00
  
  With this, under Materials tab, we have 3 items for each Task -
  10, 20 and 30 and one item for Task 40
  
  (v) Save and Change Job Plan Status to Active
  
  
  3) Go to Preventive Maintenance application.
  (i) Create a new PM; PMNUM: TEST_PM; Description: Test PM
  (ii) Asset: 11450; Ensure the Asset is ACTIVE; Job Plan:
  TEST_JP; Work Order Status: WSCH; Save
  (iii) Save and Change PM Status to Active
  (iv) Under More Actions, click Generate Work Orders, uncheck
  "Use Frequency Criteria?"; Click Ok.
  A Work Order is created with a message Similar to below:
  BMXAA3208I - PM TEST_PM created work order 1299.
  
  
  4) Go to Work Order Tracking Application;
  (i) Open the work order record: 1299; The WOStatus is WSCH as
  mentioned in the PM.
  (ii) Switch to Plans Tab; Observe the status of each Task under
  "Tasks for Work Order 1299" section.
  (iii) The status is as below:
  Task 10: WSCH
  Task 20: WAPPR
  Task 30: WAPPR
  Task 40: WSCH
  Only Task 10 and Task 40 has WSCH status- same as Work order
  (iv) Change Work Order Status to Approved.
  
  
  5) At the WONUM: 1299;
  (i) In the Plans Tab; Observe the status of Task 20 and Task 30
  are still shown as WAPPR.
  (ii) Try to Change the status of Task 20 or Task 30. A System
  message similar to below is shown
  BMXAA4593E - Could not change Activity 1299, task 20 status to
  APPR.
  BMXAA4129E - The record for Site=BEDFORD, Usage=1016, Line=18
  already exists. Ensure that the key value for the given record
  is unique.
  
  
  6) Other Observations, for reference
  Go to Inventory Usage Application; Open the record: 1016 having
  description: Created for WO - 1299.
  Observe Line 18 doesn't exist under Usage lines.
  
  
  
  RESULT:
  
  Status of Task 20 or Task 30 cannot be changed and below
  message is shown.
  BMXAA4593E - Could not change Activity 1299, task 20 status to
  APPR.
  BMXAA4129E - The record for Site=BEDFORD, Usage=1016, Line=18
  already exists. Ensure that the key value for the given record
  is unique.
  
  
  EXPECTED RESULT:
  
  Status of Task 20 or Task 30 should be allowed to change.
  
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Task work orders were created in different status via PM     *
  * WOGEN when there are multiple material lines. This happened  *
  * when inventory default Automatically create usage documents  *
  * for new reservations? is selected.                           *
  ****************************************************************
  

Problem conclusion

• This is fixed in code. This apar is a duplicate of another 7613
  IJ29810.
  The fix for this APAR is contained in the following maintenance
  package:
   | release\fix pack | Interim Fix for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels