APAR status
Closed as program error.
Error description
Customer uses the extended drilldown view. When opening the drilldown and selecting "Show Path to Top", the OK button does not have the down arrow like it should. When you select a location, asset, PM, or spare part row from the drilldown, the OK button shows the down arrow and allows you to pick which application to jump to. When no row is selected after clicking show path to top and the OK button is selected, it automatically tries to jump to the out of box location application instead of giving you the option to pick the application. STEPS TO REPRODUCE: 1- Ensure system property is set for using extended drilldown instead of standard drilldown (mxe.webclient.extendedDrilldown = True) 2- Go to Assets application 3- Query and select one asset eg: 11430, (navigate to main asset tab for selected asset) 4- Select Open Drilldown from action menu 5- Select show path to top Erroneos behavior: 6- Row highlighted in drilldown changes to top level of hierarchy.(NEEDHAM - Location) Notice that the OK button does not have a down arrow on the button. 7- Select a row in the hierarchy below the top level by clicking the text of the row. In case,the 2nd row (B2519671). Notice the OK button now has the down arrow. 8- The down arrow allows me to pick which application to navigate to. In this case, Locations. 9 - Select a row in the tp level hierarchy again. Notice the OK button has the down arrow. Expected behavior: On Step 6 The OK button should have the down arrow. CUSTOMER ENVIRONMENT: Tivoli's process automation engine 7.6.1.2 Build 20200715-0100 DB Build V7612-284, IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119, IBM Maximo Asset Management Scheduler 7.6.8.0 Build 20200715-0100 DB Build V7680-148, IBM Maximo Anywhere 7.6.4.0 Build 20200117_195427-0500 DB Build V7640-12, IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB Build V7612-11, IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01, IBM Maximo for Oil and Gas 7.6.1.0-20191007-0854 Build 20161020-0803 DB Build V7 610-139 HFDB Build HF7610-38, IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32, TPAE OSLC Object Structure 7.6.4.0 Build 20200219_092917-0500 DB Build V7640-04 (c)Copyright IBM Corp.2020
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * In Assets app, if a main record is called up and a Open * * Drilldown is opened from the Action, clicking Show Path to * * Top did not put the OK button for the top node with a check * * mark indicating Go To available * * applications * ****************************************************************
Problem conclusion
This is fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.1.3 Product |
Temporary fix
Comments
APAR Information
APAR number
IJ32715
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-14
Closed date
2021-06-21
Last modified date
2021-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
22 June 2021