IBM Support

IJ32715: 7612

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APAR status

  • Closed as program error.

Error description

  • Customer uses the extended drilldown view. When opening the
    drilldown and selecting "Show Path to Top",
    
    the OK button does not have the down arrow like it should. When
    you select a location, asset,
    
    PM, or spare part row from the drilldown, the OK button shows
    the down arrow and allows you to pick which
    
    application to jump to.
    
    When no row is selected after clicking show path to top and the
    OK button is selected,
    
    it automatically tries to jump to the out of box location
    application instead of giving you the option to pick the
    application.
    
    
    STEPS TO REPRODUCE:
    1- Ensure system property is set for using extended drilldown
    instead of standard drilldown
    (mxe.webclient.extendedDrilldown = True)
    2- Go to Assets application
    3- Query and select one asset eg: 11430, (navigate to main asset
    tab for selected asset)
    4- Select Open Drilldown from action menu
    5- Select show path to top
    
    Erroneos behavior:
    6- Row highlighted in drilldown changes to top level of
    hierarchy.(NEEDHAM - Location) Notice that the OK button does
    not have a down arrow on the button.
    7- Select a row in the hierarchy below the top level by clicking
    the text of the row. In case,the 2nd row (B2519671). Notice the
    OK button now has the down arrow.
    8- The down arrow allows me to pick which application to
    navigate to. In this case, Locations.
    9 - Select a row in the tp level hierarchy again. Notice the OK
    button has the down arrow.
    
    Expected  behavior:
    On Step 6 The OK button should have  the down arrow.
    
    
    
    
    CUSTOMER ENVIRONMENT:
    
    Tivoli's process automation engine 7.6.1.2 Build 20200715-0100
    DB Build V7612-284,
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build
    20200715-0100 DB Build V7604-119,
    IBM Maximo Asset Management Scheduler 7.6.8.0 Build
    20200715-0100 DB Build V7680-148,
    IBM Maximo Anywhere 7.6.4.0 Build 20200117_195427-0500 DB Build
    V7640-12,
    IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB
    Build V7612-11,
    IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build
    V7611-01,
    IBM Maximo for Oil and Gas 7.6.1.0-20191007-0854 Build
    20161020-0803 DB Build V7
    610-139 HFDB Build HF7610-38,
    IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build
    V7603-32,
    TPAE OSLC Object Structure 7.6.4.0 Build 20200219_092917-0500 DB
    Build V7640-04
    (c)Copyright IBM Corp.2020
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Assets app, if a main record is called up and a Open      *
    * Drilldown is opened from the Action, clicking Show Path to   *
    * Top did not put the OK button for the top node with a check  *
    * mark indicating Go To available                              *
    *  applications                                                *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.
    The fix for this APAR is contained in the following maintenance
    package:
     | release\fix pack | Interim Fix for Release 7.6.1.3 Product
     |
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ32715

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-14

  • Closed date

    2021-06-21

  • Last modified date

    2021-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
22 June 2021