IBM Support

IJ32696: WORK ORDER ACTUAL REGULAR HOURS NOT BEING UPDATED AS PER GIVEN START AND END TIMES

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APAR status

  • Closed as program error.

Error description

  • The Regular Hours in Actual Labors tab is not being updated as
    expected if the entered start time and end time is less than
    planned regular hours.
    
    STEPS TO REPRODUCE:
    
    
    1) In a work order, plan a labor
    ELECT
    QTY: 1
    Regular Hours: 2:00
    Approve this WO
    
    2) Under Actuals > Labor, click on ?Select Planned Labor? and
    bring the planned craft - the Regular Hours field will already
    be filled with 2:00, as planned.
    a) But if you do the following:
    Start Time: 1:00
    End time: 4:00
    Regular Hours will update to 3:00 - greater than planned, as
    expected.
    
    b) However, if you inform
    Start time: 1:00
    End Time: 1:30
    
    3) When you inform the start time = 1:00 and the finish time =
    4:00.
    The Regular Hours field is updated to 3:00 automatically, as
    expected. Then, change the finish time = 1:30. The Regular Hours
    field is updated to 0:30 without error.
    
    The error only occurs if the first change of the end time is to
    a time that results in a smaller value for the regular hours
    field than the original
    
    EXPECTED RESULTS: Regular Hours should be updated to 0:30 - less
    than planned, as expected. It doesn't matter if it's the first
    attempt or not.
    
    RESULTS:  Regular Hours is not updated to 0:30 and the user gets
    this error below:
    You entered: 1:30
    Regular hours plus overtime duration exceeds duration between
    start and finish times. (BMXAA2590)
    
    
    REPORTED IN VERSION:
    
    
    Version of Maximo: 7612
    Application within Maximo: Work Order Tracking
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users encounter BMXAA2590 when entering a finish time that   *
    * results in less regular hours than originally planned even   *
    * though there are no overtime hours.                          *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ32696

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-13

  • Closed date

    2021-06-21

  • Last modified date

    2021-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
22 June 2021